FAQ

SUSTAINABLE PRODUCTION

1. Our First Edition 99 Green Ideas Book is sustainably printed on recycled paper with vegetable based inks. 

2. Our standard Shipping Satchels are made from  100% biodegradable and compostable materials, and are worm-farm friendly.

3. As you are one one of our first readers, we haven't been able to become CO2 neutral certified - but we are working on that and hope to obtain certification in the next year ! 

 

SHIPPING TIMES:

4. We aim to process your order within the one business day, and then it is just down to the shipping service to get it to you as quick as possible (usually the next business day within Melbourne (VIC), up to a 2-5 weeks internationally. You will get a tracking number upon order confirmation which allows you to stay up to date with your delivery.

We love our planet and you, which is why we've gone above and beyond to find the best printing option that considers both you and our precious planet. We want you to enjoy and treasure your book for a lifetime,  so we have decided to prioritise the highest quality. Plus we've made the conscious choice to use recycled paper and plant-based ink, ensuring a better future for all. 

We have therefore teamed up with some amazing partners to bring this bundle of goodness to you. However, because we prioritise sustainability over speed, we cannot rely on standard printers but instead order regularly with our green partners. This means that there may be times when we simply run out of books, temporarily. But don't worry! Your copy is never far off, and you will be among the first to receive it in our next delivery. In this case you may have to wait 6-8 weeks for your delivery but most likely it will be much faster.  We understand that waiting can be tough. If you would love your copy more urgently, please contact us here, so we can explore alternative options to accommodate your needs.
Thank you for your patience and support. Together, we're creating a greener and brighter future!
 

SHIPPING COST:

5. Shipping cost is available on checkout - please confirm as shipping rates may change from time to time. We do have recurring Free Shipping Specials available - please enquire about those. If there is no Free Shipping Special available at the time of ordering, we typically work with a flat rate of $20 shipping internationally, reduced to $10 shipping within Australia. 

 

MORE QUESTIONS:

6. For any other questions - send us a line and we will do our best to respond a quickly as possible.